June 28, 2012
Dealing With Difficult People
Do you work with difficult people?
Dealing with difficult people on a daily basis can turn a dream job into a nightmare! As pressures in the workplace increase, many office professionals are finding there are more difficult people to deal with on the job as well as in our personal lives…. (more…)
July 12, 2012
Confrontation Skills
Control, Confidence & Composure in the most highly charged situations!
Learning to confront someone can be done easily and quickly! No more panic, no more holding back from saying what you want to say. Learn professional confrontation skills that will allow you to maintain control, confidence and composure!
If you are like most people when a situation requires you to say something, you either lash out in anger, or say the wrong thing. Do you ever walk away and say “I wish I had said ….”? (more…)
