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Dealing With Difficult People

Never again fall victim to those who love to make life miserable for the rest of us!

The ability to communicate effectively in the workplace has become a basic skill in today’s environment. As the workplace becomes more stressful there seems to be more difficult people to deal with.

In this program you will learn how to work in more challenging environments by expanding your communication skills with all types of people that you encounter.

Upcoming Events

  • May 23, 2012 2:00 pm - May 23, 2012 3:00 pm
    Time And Workload Management - As Requested by YOU!!!
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Testimonials

It was fun and very informative. I will be implementing many of the tips and tricks I have learned.

Tina Best, Executive Assistant
The Alberta Library

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