Squirrel!

Squirrel! Imagine that it’s 7:15 on Monday morning, in the dead of winter. The phone rings and it’s a radio station calling to tell you that you’ve won an all-expenses-paid trip for two to a beautiful Caribbean island. The airplane leaves Wednesday morning. Would you...

Dealing with Office Gossip

Dealing with office gossip “Did you hear the latest about Rhonda? Last week she….” And so it goes. Typical office conversation. Gossip. It happens in every workplace and in every family. For some reason, we just love to talk about others. Perhaps it makes us feel...

How to say No

Don’t you hate it when you complain to a colleague about having too much work to do and their response is, “just say no!” It really isn’t that easy, is it? And honestly, I think that saying no isn’t always the smartest thing to do. I think there’s a lot of...

If You Want My Advice… Too Bad!

I have a very fragile ego.  I know it and I freely admit it. I get my feelings hurt easily, and although I teach “Dealing with Difficult People” and “Confrontation Skills,” I prefer not to do either if I don’t have to. Recently, someone...

Are you a conversation stealer?

Mike: How was your weekend? Sue: Really nice. We went for a ride along the canal on our bikes. Mike: Really? I’ve been planning to do that for years! Every year I keep saying how I would love to do that. I probably haven’t been on my bike for three years. I’m really...