Learning Ethics from Freda

Do you walk your talk? Are you ethical? Do you say one thing and then do another? When I was EA to an SVP, I had one of the branch secretaries (that is the word we used back then) that I looked up to, even though I had the higher position, salary, and respect. I...

The Importance of KPIs

    It feels as if KPIs were the buzzwords of 2021. I heard about them everywhere. It seems as if the world is focused on Key Performance Indicators. Goal setting is passe, and KPI tracking is in vogue. However, if you are an administrative professional,...