Do You Sound Credible? The Words That Quietly Weaken Your Message

Do You Sound Credible? The Words That Quietly Weaken Your Message

I love movies, books, and television shows that have a twist. We’ve been watching several of the Harlan Coben series this summer, and I like to pretend I am the investigator, paying close attention to every suspect. Who sounds believable? Who seems to be hiding...
What Bruce Springsteen Can Teach Us About Being an Admin

What Bruce Springsteen Can Teach Us About Being an Admin

  I was watching a webinar recently and marvelled at how quickly Denise could switch screens, change the screen layout and navigate everything smoothly. She made it look so easy! Have you ever watched someone else do something effortlessly and thought, “I wish I...
Before You Hit Send: Put Your AI Work Through the 5C Check

Before You Hit Send: Put Your AI Work Through the 5C Check

I am always intrigued by AI; I wrote a book about it in 2019, “Alexa is Stealing Your Job,” and I still deliver webinars and workshops on AI. We know it isn’t perfect, but it can save us time. AI can write the email and summarize the 37-page report you didn’t have...