How to Break Bad News In a Good Way

Imagine that you have to tell your mother you’ve been diagnosed with a terminal illness, or that a horrific accident has happened. Or that you have to tell an employee that her job has been made redundant. Or anything else you can think of that would provoke strong...

Do You Have Your Dream Job?

That’s a loaded question, isn’t it? Seventy per cent of Americans don’t even like their job, never mind have their dream job. With so many people losing their jobs due to the pandemic, it is hard to complain and be even harder to be happy. Nothing is...

Why You should Avoid Awfulizing

  Just turn on the news and listen. Open up any social media platform and see what is trending. Talk with a neighbor or a family member. It seems that everyone is awfulizing these days. That is an actual word, and it makes perfect sense: Awfulize verb, to imagine...

Feeling Overwhelmed?

I was lying on a beautiful white sandy beach in Cancun in mid-March when I picked up my phone and checked out Twitter. Our prime minister had announced to all Canadians that, “It’s time to come home.” The coronavirus outbreak had begun. Borders were closing, people...