by Rhonda Scharf | Nov 25, 2019 | Ask Rhonda, Communication
What has happened to our culture that we don’t say “thank-you” anymore? I was in a drug store recently and made a sizeable purchase. At the end of the purchase, I said, “thank-you.” I really think that the cashier should have said “thank-you,” as I’m sure—considering...
by Rhonda Scharf | Oct 28, 2019 | Ask Rhonda, Communication, Efficiency, Goal Setting, Help Me Rhonda
Help Me Rhonda, I work in an office where it thrives on gossip. Everyone spends all day talking about others. Recently I’ve become the subject of the gossip, and don’t know what to do to make it stop! Signed, Don’t Talk About Me Dear Don’t Talk About Me, Gossip. It...
by Rhonda Scharf | Sep 13, 2019 | Ask Rhonda, Communication, Help Me Rhonda
I recently had an opportunity to speak with “Ann” (not her real name) about her career. She has been an Executive Assistant for more than 25 years and for the past 20 has worked with her organization’s CEO. They have an excellent working relationship. However, he is...
by Rhonda Scharf | Aug 2, 2019 | Ask Rhonda, Communication, Help Me Rhonda, Office Solutions, Tips
This article was originally written while in the depths of a polar vortex in Canada, and it was colder than you can imagine virtually everywhere you went. Imagine my surprise when I turned the television on to our national morning show and saw the weather lady in a...
by Rhonda Scharf | May 10, 2019 | Ask Rhonda, Communication, Help Me Rhonda
Don’t you hate it when you’re in the elevator with a stranger and neither of you says anything? Or when you’re waiting for a meeting to start and the silence is deafening? It can be uncomfortable, awkward, and stressful. That’s why we need to be able to...
by Rhonda Scharf | Apr 18, 2019 | Ask Rhonda, Communication, Efficiency, Help Me Rhonda, Management
Does it matter what other people at work think about you? In 1984, Sally Field won the Best Actress Oscar and during her acceptance speech, she famously cried out, “You like me! Right now, you like me!” It sounded so childish and innocent. Later, of course, she was...