by Rhonda Scharf | Sep 20, 2021 | Ask Rhonda, Help Me Rhonda
I’m sitting on an airplane, my first in 18 months, and we are an hour past departure time, and we are back at the gate with a maintenance issue. I was excited to get on an airplane again. I usually fly a few days a week, and flying is part of my identity really. I...
by Rhonda Scharf | Nov 25, 2019 | Ask Rhonda, Communication
What has happened to our culture that we don’t say “thank-you” anymore? I was in a drug store recently and made a sizeable purchase. At the end of the purchase, I said, “thank-you.” I really think that the cashier should have said “thank-you,” as I’m sure—considering...
by Rhonda Scharf | May 20, 2019 | Ask Rhonda, Help Me Rhonda, Management, Office Solutions
Have you ever stayed at work to get a rush job done only to be told that a last-minute extension was granted? Have you had a co-worker or supervisor take credit for work you did? How about having someone dump all the work on your lap because “they don’t have time?”...
by Rhonda Scharf | Dec 14, 2018 | Ask Rhonda, Efficiency, Goal Setting, Help Me Rhonda
A friend of mine bought a new condo recently. When we went to see it—and it was beautiful—he pointed out everything that was wrong with it, and what he didn’t like. Instead of focusing on the things that were right about the condo, he focused on the things that were...
by Rhonda Scharf | Apr 17, 2018 | Ask Rhonda, Efficiency, Goal Setting, Help Me Rhonda, Management
Help Me, Rhonda: Three months ago, I transferred to a new division within my company. Already, I’m overloaded with requests that come screaming in at the last minute and which are due the same day or the next day. Nothing I have tried has worked (such as asking when...
