by Rhonda Scharf | Jul 6, 2020 | Ask Rhonda, Help Me Rhonda
We have seen many changes with COVID in the workplace, with many layoffs and changes. And sadly, we know that not all industries will recover to the same employee count they had before. Will you be a casualty of COVID-19? Will your job be one of the ones that will be...
by Rhonda Scharf | Aug 23, 2017 | Ask Rhonda, Communication, Efficiency
Customer Service: Next Webinar On August 31 @ 2pm ET Hi David The smartest companies have the best customer service It’s no secret that the smartest...
by Rhonda Scharf | Aug 17, 2017 | Ask Rhonda, Goal Setting, Help Me Rhonda, Management
The answer may be the secret to getting the next one. “I just got passed up for another promotion. This is the third one in the last four years. I have a degree and great skills; I get excellent comments and scores on my yearly reviews, too. It seems impossible...
by Rhonda Scharf | Jun 7, 2017 | Ask Rhonda, Communication, Efficiency, Help Me Rhonda, Management
Click here to view this email in your browser. Are You Conversationally Intelligent?: New Webinar on June 15 Hi David As an administrative assistant, dealing with multiple individuals with differing priorities, knowing how to quickly build rapport becomes a...
by Rhonda Scharf | Oct 18, 2016 | Ask Rhonda, Communication, Efficiency, Help Me Rhonda, Management, Office Solutions
Memories can be capricious. Some people remember things more favourably than they actually were, and others seem to remember things as having been far worse than they actually were. I read the line, “the memory is stronger than the experience itself” in a...
