It’s typical during a confrontation to shut down completely, or to lash out in anger and say something you regret. But it’s possible to learn, quickly and easily, how to say what you need to say when a situation requires you to – while maintaining control, confidence and composure.
When you do it right, Learning, Practicing and Mastering Confrontation Skills drastically improves your working life as you improve your communication skills, even in the most highly charged situations. In your job, confrontation may be unavoidable, but you can handle it with ease and grace when you know how.
What will Learning, Practicing and Mastering Confrontation Skills do for you?
It will:
• Give you confidence. Loss of confidence during a confrontation means that you also lose your opportunity to state your side of the story – and you know it’s important!
• Give you the tools you need. You’ll have an easy-to-follow plan you can enact whenever confrontation arises – so that you maintain your composure, even when you feel attacked.
• Help you maintain your professionalism. It is possible to take the professional path (rather than the emotional one) every time!
Rhonda Scharf is a well recognized Professional Speaker, Trainer and Author. She specializes in helping Administrative Professionals to thrive in their work environment using her proven tools and strategies. She is a trusted resource for the top organizations in Canada, the United States, and more than a dozen other countries.. She holds the highest speaking designation in the world, the Certified Speaking Professional.
Price of the workshop includes:
- Interactive workbook (emailed prior to session)
- Live Q&A session following presentation
- Recording of session (available for 60 days)
- 30 days free email one-on-one coaching
- Toll Free access
- Certificates for all attendees
Date: Wednesday, November 2, 2016
Time: 2:00pm To 3:00pm ET (one hour)
Cost: Only $124.00 per dial in line (unlimited attendance)
Are you ready to sign up?
Click here for CAD and click here for USD to register automatically.
Or
Email David@on-the-right-track.com with “Register Me for Confrontation Skills” in the subject line.
Contact Rhonda for details about bringing this program live to your location.
It is not too late to sign up for the Oct 27 webinar “Effective Team Meetings” by Rhonda Scharf. Email: David@on-the-right-track.com with “Register Me for Effective Team Meetings” in the subject line (session is Thursday @ 2pm ET)
There’s a fresh, new podcast every week on itunes. Don’t miss it.
ATTENTION ASSOCIATION MEMBERS:
If you’re an IAAP member, the content of this webinar is in line with the criteria for recertification points. (International Association of Administrative Professionals)
We are happy to offer a discount code to members of AEAP. Please use the code provided to you in your weekly communication when registering.
If you are an ASAP member and enrolled in ASAP’s Professional Administrative Certificate of Excellence (PACE), this live webinar will count for 1.5 credits toward your Certificate. (American Society of Administrative Professionals)
If you are an AAA member, you will receive a certificate that is already good for 1 certification point. (Association of Administrative Assistants)
ON THE RIGHT TRACK is a preferred partner of the International Virtual Assistants Association.
We provide Certificates of Completion following the session as the content of this programs qualifies for many different types of CEUs.
Wondering how we’re going to get all this done?
Here’s how:
* “Confrontation Skills” is a live, 1-hour webinar you’ll call into, while following along on an online presentation.
* Before the session, I’ll send you an Executive Overview, which is the workbook you’ll use to follow along.
* During the session, I’ll host a live Q&A call, in which you can remain anonymous.
* After the session, I’ll send you the link to the recording, which will be available for you for 60 days.
* For 30 days following the session, you’ll get unlimited email coaching with me
So, now are you ready to sign up?
Click here for CAD,
click here for USD or
email David@on-the-right-track.com with “Register Me for Confrontation Skills” in the subject line.
Following the session, you will receive a Certificate of Attendance from David to use in your files to prove your commitment to ongoing education.
