by Rhonda Scharf | Jan 23, 2026 | Ask Rhonda, Communication, Efficiency, Goal Setting, Help Me Rhonda, Management, Tips
We are living in a moment where trust feels fragile. Politics plays a major part in that, of course, but I see people around the world are more hesitant to trust those who see the world differently from themselves. We have always heard others counter back with, ‘But...
by Rhonda Scharf | Jan 10, 2026 | Ask Rhonda, Communication, Efficiency, Goal Setting, Help Me Rhonda, Management, Tips
After writing about the habit of stopping at 80 percent, several people said to me, “But sometimes we go too far the other way.” They’re right. There is another quiet habit in the workplace, and it is just as risky. Spending too much time perfecting things that do not...
by Rhonda Scharf | Jan 10, 2026 | Ask Rhonda, Communication, Efficiency, Goal Setting, Help Me Rhonda, Management, Tips
After I shared the story about the boot tray (link here), many of you told me the part that stuck with you was not the boots. It was the realization that most of us are not consciously choosing 80 percent. We are defaulting to it. That is where this conversation gets...
by Rhonda Scharf | Jan 5, 2026 | Ask Rhonda, Communication, Efficiency, Goal Setting, Help Me Rhonda, Management, Tips
I was at the hair salon recently, on a snowy, slushy day. Right inside the door was a large boot tray. Clear purpose. Clear expectation. Put your snow boots in the tray so melting snow doesn’t end up everywhere, and so others don’t end up with wet socks....
by Rhonda Scharf | Dec 24, 2025 | Ask Rhonda, Communication, Efficiency, Goal Setting, Help Me Rhonda, Management, Tips
One of the biggest differences between a good administrative professional and a great one isn’t organization, speed, or even anticipation. It’s communication. Not how much you communicate, but instead what you choose to communicate, when you choose to communicate it,...
by Rhonda Scharf | Dec 22, 2025 | Ask Rhonda, Communication, Efficiency, Goal Setting, Help Me Rhonda, Management, Tips
This year, I chose Focus as my Word of the Year. Not because I think I’ve perfected it, actually far from it, but because I know that mastering focus can transform the way we work, think, and feel about our work. As office professionals, we’re pulled in a hundred...
