by Rhonda Scharf | Nov 15, 2017 | Ask Rhonda, Communication, Efficiency, Help Me Rhonda
There are times when I’m a terrible listener. During conversations, I’ve been known to be distracted, judgmental, argumentative – or to partially ignore the person I’m chatting with. It isn’t that I don’t hear the person I’m speaking with, I certainly do. But it’s...
by Rhonda Scharf | Aug 23, 2017 | Ask Rhonda, Communication, Help Me Rhonda
We all have that one person in our life (usually a work colleague) who constantly interrupts during conversations. They don’t mean to be rude—they just get so caught up in what they have to say that they stop listening to what you have to say, and start talking. When...
by Rhonda Scharf | Aug 23, 2017 | Ask Rhonda, Communication, Efficiency
Customer Service: Next Webinar On August 31 @ 2pm ET Hi David The smartest companies have the best customer service It’s no secret that the smartest...
by Rhonda Scharf | Jun 28, 2017 | Ask Rhonda, Communication, Efficiency, Help Me Rhonda, Management, Office Solutions
Survive and Thrive as a New Supervisor – Next Webinar July 11 @ 2pm ET Hi David The transition from staff to “supervisor” can be daunting. Join communication skills expert Pamela Jett as she shares the critical skills required to not only survive, but to...
by Rhonda Scharf | Jun 21, 2017 | Ask Rhonda, Communication, Efficiency, Management, Office Solutions
About 15 years ago, it was widely publicized that men and women came from “different planets,” and therefore did not speak the same language. I not only disagree with this notion, I take offence to it. [ctt template=”3″ link=”J1TtX”...
by Rhonda Scharf | Jun 8, 2017 | Ask Rhonda, Communication, Efficiency, Help Me Rhonda
Bullying has been getting a lot of press lately. In a study by PrevNet.ca 75 per cent of Canadians say they have been affected by bullying. That is an astounding number. [ctt template=”3″ link=”w7USm” via=”yes” ]75% of Canadians...
