During the pre-conference at the 2026 #AdminsRock Conference, Dr. Heather Denniston author of The Three Day Reset, briefly spoke about decision fatigue, and since then, I can’t get that idea out of my head.” I knew what I was feeling, but didn’t know how to label it or deal with it. Decision fatigue is one of those workplace problems that many people experience but few can name.
You know the feeling. By 4:00 p.m., someone asks you a simple question like, “Should we move the meeting to Thursday?” and suddenly it feels like they’ve asked you to solve global warming.
You stare blankly at your screen and can’t decide whether to ask them to repeat the question or pretend you never heard it. You cannot decide what to eat for dinner. You reread the same email three times. And if one more person says, “Quick question…” you may actually cry.
That’s decision fatigue.
The average office professional now makes hundreds of decisions every single day. Some are big, but most are tiny. However, our brains do not distinguish between “small” and “important” nearly as well as we think they do. Every decision we make uses mental energy. Over time, your brain starts looking for shortcuts, avoidance tactics, or ways to simply stop deciding altogether. It’s tired of thinking.
Researchers continue to debate exactly how strong or universal decision fatigue is, but newer studies still show overwhelming evidence that heavy cognitive load reduces decision quality, increases procrastination, and contributes to stress and burnout. (January 2026, Frontiersin.org)
And honestly? Neither you nor I need a research paper to confirm this. We live it daily and are well aware of how exhausted we are from making decisions.
Think about a typical workday. You may decide:
- Which email gets answered first
- Whether a meeting should be rescheduled
- How to word a sensitive message
- Which vendor to choose
- Whether your executive really meant “urgent”
- What to prioritize when everything feels important
- How to solve six problems before lunch without disappointing anyone
Then add constant interruptions, Teams notifications, text messages, last-minute changes, and the emotional labour of managing people’s expectations. It’s no wonder our brains feel fried by the end of the day. I’m tired just making this simple list (which likely describes your first 30 minutes at your desk!).
So how do you know if you’re experiencing decision fatigue instead of just being tired?
Here are some common signs:
- You procrastinate on simple tasks.
- You avoid making decisions entirely.
- You become unusually emotional or irritable over small issues.
- You struggle to prioritize.
- You make impulsive choices just to “get it over with.”
- You feel mentally foggy even after sleeping.
- You keep switching tasks but finishing nothing.
One of the sneakiest symptoms is overthinking. When your brain is overloaded, even tiny decisions suddenly feel enormous. You spend 15 minutes deciding which wording sounds better in an email. You open and close your calendar six times trying to schedule one meeting. You freeze because your mental bandwidth is gone.
I can look at my recent weeks and recognize that I could somehow organize an online conference, have it flow beautifully, and make it look easy, but once I walked away from my office at the end of the day, I completely shut down trying to decide what to make for dinner or watch on television. That is decision fatigue in real life that I’m sure you can relate to.
Our workplaces make this worse. “Cognitive overload” is a major issue for everyone today. We are constantly receiving notifications from multiple platforms, we have nonstop communication, more meetings than ever now that we can meet virtually (which you are likely multitasking during), and on and on. At the end of the day, we are mentally (and physically) exhausted, as it is nonstop and often doesn’t even end at the end of the workday!
In fact, many experts now believe it’s not just the number of decisions that exhausts us. It’s the constant context switching. Every time you jump from email to Teams to calendar to budgeting to event planning to HR issue to meeting notes, your brain has to reset. That reset takes energy. And eventually, the fuel tank empties.
So what can we do about it? The good news is that decision fatigue is manageable when you recognize it early.
- Reduce unnecessary decisions.
This sounds simple, but it matters. Create routines wherever possible. Eat similar breakfasts. Standardize recurring processes. Use templates. Automate repetitive tasks. Create checklists for things you do often.
President Barack Obama famously limited his wardrobe choices because he believed he needed to save mental energy for bigger decisions. Whether or not we adopt a “same suit every day” strategy, the principle makes sense. Protect your brain power for decisions that actually matter.
I set my clothes out at night so I don’t need to think about them in the morning. I sort my vitamins into one of those weekly dispensers (Yes, I know it is a sign of getting old LOL). My teacup is ready, the kettle is filled and waiting to be turned on, my desk is ready to start the next day, and I do my best to start each day on autopilot.
You can laugh at me and tell me I’m getting old (which is true), but it does make each day a little easier not to have to think about anything before I get to my desk. Routine makes my life easier.
- Make important decisions earlier in the day whenever possible.
Research consistently shows that mental energy tends to decline throughout the day. (March 2026 https://www.realsimple.com/the-science-behind-decision-fatigue-11926544) If you need to tackle something strategic, difficult, or emotionally complex, don’t leave it for 4:30 p.m. after 97 interruptions and three back-to-back meetings.
- Stop glorifying constant availability.
Many professionals are mentally exhausted not because they work nonstop, but because they are never mentally “off.” Sometimes this “noise” is what creates the fatigue.
Noise is the endless stream of notifications, unresolved tasks, unclear expectations, and constant reacting. Sometimes the solution is not better time management. It is better boundary management.
Close the email for an hour. Turn off notifications during focused work. Build quiet thinking time into your calendar. Your brain needs recovery periods.
- Give yourself permission to simplify.
Not every decision needs perfection. Not every email needs to be rewritten six times. Not every meeting requires over-analysis. Sometimes “good enough” is more than good enough.
Administrative professionals are problem-solvers by nature. We care deeply. We want to get things right. But if we try to operate at peak decision-making capacity every minute of every day, eventually the system crashes.
Decision fatigue is not laziness or incompetence. It is what happens when capable people spend too long carrying too much mental load without recovery.
The solution is not to care less. The solution is to protect your cognitive energy more intentionally.
Because your brain is one of your greatest professional tools.
And even the best tools need maintenance sometimes.

Rhonda Scharf, CSP, HOF, Global Speaking Fellow
Rhonda Scharf, renowned and award-winning speaker, author, consultant, and trainer is the “go-to” expert for the Administrative Professional and Executive Assistant community. With over 250,000+ trained across the globe, Rhonda is THE authority for fun and uplifting education for admins, because #ADMINSROCK!
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