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Why are Difficult People Difficult?

Why are Difficult People Difficult?

by Rhonda Scharf | Apr 22, 2024 | Ask Rhonda, Communication, Efficiency, Goal Setting, Help Me Rhonda, Management, Office Solutions, Positive attitude, Self Care, Tips

I have a (former) friend with whom I refuse to go to dinner anymore. She returns the food to the kitchen 100 percent of the time. She doesn’t like her hairdresser, complains about how she is treated in hotels, and is a nightmare to work with. She is constantly...
5 Tips for Dealing with Difficult People

5 Tips for Dealing with Difficult People

by Rhonda Scharf | Nov 27, 2023 | Ask Rhonda, Communication, Efficiency, Goal Setting, Help Me Rhonda, Management, Office Solutions, Positive attitude, Self Care, Tips

I’m sitting on an airplane, and the woman across the aisle seems difficult to me. When the flight attendant asked her to put her backpack under the seat in front of her before takeoff, she looked like she was going to do that, but she didn’t. She picked it up, but as...

Confrontation Skills for Success

by Rhonda Scharf | Dec 5, 2022 | Ask Rhonda, Communication, Help Me Rhonda

  Let’s face it; everyone hates confrontation. It’s never fun to tell someone they have done something that has upset or bothered you. It creates tension in the relationship that doesn’t disappear after the confrontation is over. It sometimes...

What to do When the Gossip is About YOU!

by Rhonda Scharf | Oct 31, 2022 | Ask Rhonda, Communication, Help Me Rhonda

I ignored the rumors. I knew that anyone who knew me would know the rumors weren’t true. I trusted the truth to come out, so I ignored them. Even when friends came up to me to tell me who was saying what, I laughed and thanked them for their concern. I looked...

Dealing with Conflict and Tension with Clarity

by Rhonda Scharf | Sep 10, 2022 | Ask Rhonda, Communication, Help Me Rhonda, Office Solutions

Imagine this. Monica was upset that she wasn’t included in the initial admin training workshop you arranged. It was limited attendance, and you chose the 25 admins that you felt would be best suited for the workshop, and she wasn’t one of them. She interpreted that...
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Rhonda Scharf, CSP, HOF, Global Speaking Fellow

Rhonda Scharf, renowned and award-winning speaker, author, consultant, and trainer is the “go-to” expert for the Administrative Professional and Executive Assistant community. With over 250,000+ trained across the globe, Rhonda is THE authority for fun and uplifting education for admins, because #ADMINSROCK!

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