by Rhonda Scharf | May 18, 2017 | Ask Rhonda, Efficiency, Help Me Rhonda, Management, Tips
A former colleague holds complete conversations in his head with people with whom he is angry. He rarely speaks directly with the other person. This anger in his mind continues to build because of his frustration, yet he never lets the other person know that he is...
by Rhonda Scharf | May 10, 2017 | Ask Rhonda, Efficiency, Help Me Rhonda, Management, Tips
Do you work with Difficult People?: May 18 @ 2pm ET Hello Is this really how you imagined your job would be? When you made the decision to enter into your specific field, at the level you’ve chosen, – you probably envisioned playing a certain role in...
by Rhonda Scharf | Mar 29, 2017 | Ask Rhonda, Communication, Efficiency, Help Me Rhonda, Management, Office Solutions, Tips
Are you shy? According to the Shyness Research Institute, about 50 per cent of Americans are shy (which is up by 10 per cent in the last three decades). The number of people who say they are situationally shy is even higher. Are you shy in social situations? Do you...
by Rhonda Scharf | Mar 1, 2017 | Ask Rhonda, Communication, Efficiency, Goal Setting, Office Solutions
Say it with Backbone – Not Bite! : Next Webinar on March 9 (Assertive Communication Skills) Hi David Assertive communication is the hallmark of a true professional. In this powerful, skill building program you will learn to communicate assertively in a...
by Rhonda Scharf | Feb 1, 2017 | Ask Rhonda, Communication, Efficiency, Goal Setting, Help Me Rhonda, Office Solutions, Tips
Is it OK to give up on your difficult person? There may come a time in your relationship with your difficult person when you realize it is never going to work out. You are never going to reach a middle ground. You are never going to change their behaviour. Is it OK to...
